Our success depends on how much we listen to your needs. We offer support and "world-class" services to provide you with a complete user experience. You will be assisted directly by our expert engineers, so you can be confident that you will receive timely, knowledgeable support.
Justinmind offers to our partners and customers support, training and consulting services.
Justinmind's products are easy to install and use, but we know that to get an excellent experience we must offer a great service level. If you are a current Justinmind customer seeking assistance please access to the Justinmind Support Portal. Justinmind Support Portal is the online case submission portal where you can easily get in contact with the Justinmind Support team as well as find other support resources. All Justinmind Authorized Contacts have access to our support portal.
Responses to your questions about installation, configuration and usage of the different products of Justinmind.
- Major and minor products upgrades.
- Localization and resolution of incidents of our products.
- Notifications of updates and improvements in Justinmind Prototyper and Justinmind Server.
- Support from the Justinmind engineers team during a year.
- Fast responses to your support requests.
- Justinmind offers support by email and our Support Portal.
If you need information about our support levels please contact us filling in our contact form.
Justinmind provides its partners and customers with training for the exploitation of our products. These courses will take place under request and they can be carried out in-situ or in our installations.
- Inside Justinmind Prototyper. This training provides an exhaustive knowledge of Justinmind Prototyper for their exploitation during the prototype and simulation stages os a project.
- Inside Justinmind Server. You will get the necessary knowledge to carry out installations and management tasks of Justinmind Server.
If you need more information please contact us.
Justinmind provides you with services to adapt our solutions to your specific needs.
- Justinmind Prototyper custom component libraries development.
- Integration consulting services to include our products at your specification stage process.
- Advanced services for the Justinmind Prototyper and Justinmind Server adaptation to the customer's needs.
- Technology Cartridges development to adjust the web mockup generated by the Justinmind Server to your frameworks and technological environments.
- Integration of our products with third parties' products.
