Category
Subscriptions & Licenses
Retrieve a license from a colleague
How to retrieve the license from my colleague who is no longer using the product? On my laptop Prototyper is giving me the message "Unable to lock license. No more copies allowed". How can I fix this?
Hi Sophie,
Your colleague should deactivate the keys by following this path: "Help`" - "Unregister key"
Best,
Sonia Durán
Hi Sophie,
Your colleague should deactivate the keys by following this path: "Help`" - "Unregister key"
Best,
Sonia Durán
Hi Sonia,
Thank you for your answer.
How she can do that as she already uninstalled the soft on her laptop ?
Sophie
Hi Sonia,
Thank you for your answer.
How she can do that as she already uninstalled the soft on her laptop ?
Sophie
Hi Sophie,
In that case, send the license key number to us and we can add an activation for you.
Best,
Danielle
Hi Sophie,
In that case, send the license key number to us and we can add an activation for you.
Best,
Danielle
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