Version 9.5 - Moved layer to bottom in editor and disappeared
Hello,
I was editing and I wanted to move the Layers down to the bottom and while attempting to place at the bottom and it completely disappeared from the editor. I tried going to Windows dropdown to select to show layers but it the show option is selected. Please assist as this is time sensitive.
Thanks,
Brandon
Hello, I'm sorry that you are having problems with your prototype, could you please send me your vp to review it?
Thank you.
Greetings.
Ria.
Hello, I'm sorry that you are having problems with your prototype, could you please send me your vp to review it?
Thank you.
Greetings.
Ria.
Hello, unfortunately due to the sensitive nature of the project I unable to share that one. But I did create a new project and it did had the same problem.
Thanks,
Brandon
Hello, unfortunately due to the sensitive nature of the project I unable to share that one. But I did create a new project and it did had the same problem.
Thanks,
Brandon
Attached is an example.
Attached is an example.
Hello Brandon, I have not been able to reproduce the error in the example, could I ask you to send me the logs: you can find them following this file path:
On Mac: [user folder] /justinmind/version/logs.log
On PC: (C: // users / youruser / Justinmind [version] /logs.log)
There may also be a file called logs.log.1 in that folder. If it is also on the list, please attach it as well.
Thanks.
Hello Brandon, I have not been able to reproduce the error in the example, could I ask you to send me the logs: you can find them following this file path:
On Mac: [user folder] /justinmind/version/logs.log
On PC: (C: // users / youruser / Justinmind [version] /logs.log)
There may also be a file called logs.log.1 in that folder. If it is also on the list, please attach it as well.
Thanks.
Log file attached
Log file attached
Hello, please disregard as I never attempted to reset my workspace. After doing that the issue was resovled.
Thank you,
Brandon
Hello, please disregard as I never attempted to reset my workspace. After doing that the issue was resovled.
Thank you,
Brandon
Thanks Brandon, we will send this information to the specialist and we will get back to you soon.
Greetings.
Ria.
Thanks Brandon, we will send this information to the specialist and we will get back to you soon.
Greetings.
Ria.
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