Justinmind crashes again and again in MacBookPro
Hi,
I am using MacBook Pro 14 inches screen. With M1 chip.This is one of the best machine. And Justinmind is crashing again and again. I am so depressed. Please help me ASAP.
Model: MacBookPro18,3, BootROM 7429.41.5, proc 8:6:2 processors, 16 GB, SMC
Graphics: Apple M1 Pro, Apple M1 Pro, Built-In
Display: Color LCD, 3024 x 1964 Retina, Main, MirrorOff, Online
Display: S24E390, 1920 x 1080 (1080p FHD - Full High Definition), MirrorOff, Online
Memory Module: LPDDR5
AirPort: Wi-Fi, wl0: Sep 24 2021 15:49:44 version 20.10.853.23.8.7.106 FWID 01-78e271b2
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Attached is the logs file.
Hello, I am sorry that you are having problems with your prototype, we will be sending this information to our specialist and we will get back to you soon.
Greetings.
Hello, I am sorry that you are having problems with your prototype, we will be sending this information to our specialist and we will get back to you soon.
Greetings.
Hello, we need you to send us some additional logs.
You have to go to the Applications folder. Then in Justinmind.app right click and hit "Show Package Contents". The file is inside the "Contents / Java" folders and its name has the format: "hs_err_pid [random number] .log".
Also, if you have a "[random number] .log" file in the "Contents / Java / Configuration" folder.
Thank you
Greetings.
Ria
Hello, we need you to send us some additional logs.
You have to go to the Applications folder. Then in Justinmind.app right click and hit "Show Package Contents". The file is inside the "Contents / Java" folders and its name has the format: "hs_err_pid [random number] .log".
Also, if you have a "[random number] .log" file in the "Contents / Java / Configuration" folder.
Thank you
Greetings.
Ria
Hi,
Please update me on this ASAP.
Hi,
Please update me on this ASAP.
Hello, we forward your inquiry to our specialist, we will get back to you soon.
Greetings.
Hello, we forward your inquiry to our specialist, we will get back to you soon.
Greetings.
Hello, could you confirm if you are using macOS Monterey 12.0.1?
Thank you.
Hello, could you confirm if you are using macOS Monterey 12.0.1?
Thank you.
Hello, here is a link where you can download the installer for version 9.6.0 with the solution to the problem. Please try and let us know how it went.
https://d2ld3he4yll0xl.cloudfront.net/tests/Justinmind-test.dmg
Regards.
Hello, here is a link where you can download the installer for version 9.6.0 with the solution to the problem. Please try and let us know how it went.
https://d2ld3he4yll0xl.cloudfront.net/tests/Justinmind-test.dmg
Regards.
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