Upvote 3

Can't access the Customer Support Portal

In Progress Acoran Viera ● ago

Hi:
I have a profesional license of Justinmind (monthly payment) but apparently I can't get access to the Customer Support Portal. I am the owner of the license.

I haven't received any email yet.
Thank you for your attention,
Acorán

Replies (2)

Danielle Schneider ●

I've just added you to the portal, you should receive an email now.

Karl ●

I am having the same issue. I have reset my password for the app and for this community site, but no matter what I do at support.justinmind.com I cannot login or reset my password. I have a professional account for which I am having several issues that I cannot get help for. Please help me gain access to customer support.

Victor Conesa ●

You should get an email soon to activate your account

Paul ●

I have exactly the same problem. Please help urgently

Danielle Schneider ●

You should have access to the portal. Is there an issue with logging in?

Can't access the Customer Support Portal

Hi: I have a profesional license of Justinmind (monthly payment) but apparently I can't get access to the Customer Support Portal. I am the owner of the license. I haven't received any email yet. Thank you for your attention, Acorán

Hi:
I have a profesional license of Justinmind (monthly payment) but apparently I can't get access to the Customer Support Portal. I am the owner of the license.

I haven't received any email yet.
Thank you for your attention,
Acorán