content is disappearing
Hi,
When I open the app after restarting my Mac there are pages where I just can't see the content. When I click simulate everything is there as I previously saved, but I can
't edit the page because in the app it's just empty!
Please help!
My company is paying a monthly fee for this and I can't work on this at all!
Tnx,
Afrr
Hi Adee,
We're sorry that you're encountering this. Can you attach your vp file through the Customer Support Portal so we can analyse it and see what might be happening? -- > https://justinmind.zendesk.com/access/unauthenticated
If you are not the account owner you should ask the owner to open the ticket.
Best,
Sonia Durán
Hi Adee,
We're sorry that you're encountering this. Can you attach your vp file through the Customer Support Portal so we can analyse it and see what might be happening? -- > https://justinmind.zendesk.com/access/unauthenticated
If you are not the account owner you should ask the owner to open the ticket.
Best,
Sonia Durán
Hi Sonia,
You understand it doesn't make sense only the owner of the account can open tickets? She's an admin that doesn't use the app.
I tried to attach the file but it does not work.
Tnx,.
Adee
Hi Sonia,
You understand it doesn't make sense only the owner of the account can open tickets? She's an admin that doesn't use the app.
I tried to attach the file but it does not work.
Tnx,.
Adee
Hi, I'm having the same issue. When I select an Event that has to do with the missing content, the outline appears. Picture of outline of missing content attached. When I click the blue box, the missing content appears in Simulate.
Hi, I'm having the same issue. When I select an Event that has to do with the missing content, the outline appears. Picture of outline of missing content attached. When I click the blue box, the missing content appears in Simulate.
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