Upvote 4

Couldn't load main class error

Known Crystal ● ago

Hi,
Justinmind_Prototyper_Windows.exe keeps crashing mid way and I get "Couldn't load main class." error message every time I run the installation file. I've tried uninstalling and reinstalling the exe file multiple times.
Currently using Windows 10, 64bit
Please see the attached log file.

Files:

Replies (3)

Chloe Tomlinson ●

Hello,

Thank you for reaching out, this is an odd error. Are you downloading it from this link? https://www.justinmind.com/download

Thank you,

-Chloe

Crystal ●

Yes I did.

Saidarkhanov ●

Hi!

I've experienced the same issue. Any updates on this?

Chloe Tomlinson ●

Hello,

Could you attach your log files so then we can take a look and see what the problem could be?

You can find them by following this file path:

On Mac: [folder of the user]/justinmind/version/logs.log

There may also be a file called logs.log.1 in that folder. If it's also listed, please attach it as well.

Thank you kindly,

-Chloe

Saidarkhanov ●

Hello Chloe,

Please see attached

Files: