Upvote 8

Error: Couldn't load main class

Solved Kosinska ● ago

Hi,

I'm trying to install Justinmind but I got an error "Couldn't load main class"

Logs:

[16:798] used stack size 0
[16:798] Creating JVM
[16:945] JVM created
[17:46] ERROR: did not find NativeLogger class
[17:46] load helper dll
[17:46] helper dll (in-module) 00007FF771280000
[17:61] ERROR: did not find com/install4j/runtime/installer/platform/win32/Common
[17:68] ERROR: did not find WinDel class
[17:68] setting exe4j.moduleName to C:\Users\Kinga Osińska\Downloads\Justinmind_Prototyper_Windows.exe
[17:68] main class: com/install4j/runtime/launcher/WinLauncher
[17:83] ERROR: could not find main class
[17:146] Java window visible

Replies (4)

Chloe Tomlinson ●

Hello,

Justinmind will only work on Windows 64-bit, are you currently using Windows 64-bit or 32-bit?

Here is a list of the Justinmind System RequirementsOS :

Windows 7 (64-bit), Windows 8.x (64-bit), Windows 10 (64-bit) and Mac OSX 10.11+

2.0GHz processor or higher

4GB+ of system memory

1.5GB of available spaceSupported browsers

Microsoft Internet Explorer v11+Microsoft Edge (v79+ recommended)

Google Chrome (v65+ recommended)

Mozilla Firefox (v37+ recommended)

Apple Safari (v11.1+ recommended)

Thank you kindly,

-Chloe

Chloe Tomlinson ●

Hello,

We are still investigating what else could be the problem though, we will let you know when we have an answer.

Thank you for your patience,

-Chloe

Cirad11053 ●

Hello.

I also have this problem. Tell me how to fix it?

OS Windows 10, 64x

Chloe Tomlinson ●

Hello,

We are currently working on a solution to fix this issue and will let you know when we have a solution.

Thank you for your patience,

-Chloe

Manuel Perdigao ●

I’m having the same problem, I’ve tried everything but can’t install justin in mind! Please help!

Thanks in advance

Manuel

Chloe Tomlinson ●

Hello,

This issue has been resolved for the next update of Justinmind. As a workaround for now, you can uninstall and then download the installer and install again.

Thank you for your patience,

-Chloe

Manuel Perdigao ●

Hi,

When will the next update be available?

I never got to install the software, the error message appears immediately after opening the installer.

Thanks,

Manuel

Chloe Tomlinson ●

Hello,

It should be available in about 2 weeks.

Thank you kindly,

-Chloe

Manuel Perdigao ●

Hi,

Ok thanks!

Manuel

Manuel Perdigao ●

Hi,

The 9.3 update did not solve the "load main class" issue for me.

However, i was able to install the software by creating a new Windows user without special characters.

Hope this helps.

Thanks

Manuel

Victor Conesa ●

Hi Manuel,

Sorry to hear that. Could you let us know what is the name of the user with special characters please? We would like to do some tests.

Manuel Perdigao ●

Hi,

It's ok, the software is running fine now.

My windows username was Manuel Perdigão, i created a new user with just Manuel and the installation went ok after that.

Thanks,

Manuel

Victor Conesa ●

Did you try to uninstall from that user, download from https://www.justinmind.com/download and install again? I think that should work.

Manuel Perdigao ●

No, it doesn't work. Hope i have helped.

Thanks

Victor Conesa ●

Hi Manuel,

Would you mind helping us one last time? Could you please look for this information in the user with the special characters? You will need to activate the 'see hidden files' option in your file browser:

1. Open this folder C:\Users\Manuel Perdigão\AppData\Local\Temp (AppData is a hidden folder. And we're assuming Manuel Perdigão is that user with the special characters you were mentionig)

2. Send us any file in that folder that looks like this "i4j_nlog_1","i4j_nlog_2"

Thank you!!

Manuel Perdigao ●

Hi Victor,

Sorry, i already deleted the old user account. But i do remember those "nlog" files were created in the temporary files folder each time i tried to lauch the installer.

Thanks

Manuel

Victor Conesa ●

Would you mind doing the process again and send us the logs please?

Chloe Tomlinson ●

Hello,

This issue has been resolved in the most recent update of Justinmind.

Thank you kindly,

-Chloe

Ricardupsg ●

Hello, Is this new update available for download?

Manuel Perdigao ●

Hi,

That's great, thank you Chloe.

Manuel

Ricardupsg ●

Still not working on my windows 10 x64 :/

Files:

Michail_kul ●

Still not working.

It's my first expirience of problems on the installing stage

Carles Galdo ●

Hello,

We identified some of the problems with the previous installer and we made some fixes.

Please could you try downloading this installer and tell us if it works for you:

http://d2ld3he4yll0xl.cloudfront.net/tests/Justinmind-Beta.exe

-Carles

Chloe Tomlinson ●

Hello,

This issue has been resolved in the most recent update of Justinmind.

Thank you,

-Chloe