Upvote 1

"File cannot be opened" problem

Known Hannahjean Collado ● ago

Please help me I cant open my file. It keeps saying "File cannot be opened." I opened the file this morning for the first time in a while and it worked but when I tried to open the file again today I can't open it. Please help me, I have to finish my prototype by Monday, 21st June.

I also tried attaching the file but it says 'has incorrect file type'.

Thank you very much!!!!

Replies (3)

Chloe Tomlinson ●

Hello,

Which version of Justinmind are you opening the file in? For example, if you made a prototype in version 9.4 but are trying to open it in a previous version, it will not work.

Thank you,

-Chloe

Tuni27 ●

Hello Sir,

I am also facing same problem always. It is very serious issue because all our hard work go in vain and making same prototype again and again is not easy task and time consuming. Please provided established and secure solution for this

Chloe Tomlinson ●

Hello,

Are you opening the prototype in the version that you made it in or a more recent version of Justinmind? Because if you make a prototype in the most recent version and then try to open it in a previous version (this is usually done on accident) it will not open. Let me know if it works when you open it with Justinmind version 9.4

Thank you,

-Chloe

Tuni27 ●

Actually I don't know what is version. I have made a prototype and keep works on it. yesterday it opened and today not that is problem i am facing

Hannahjean Collado ●

Hello,

I was able to open my file again by installing JustInMind again without uninstalling the old one.

Thank you for replying to my message

Tuni27 ●

1. I have made it with previous version and when I reinstall justinmind app, then that file does not open here. Sometimes a file opens once in a justinmind , but when I try to open it second time, it doesn't open.

2. Is there way not to download any desired version of justinmind. ?

Please reply all my questions.

Tuni27 ●

I am facing same problem again. Yesterday i have done some work on prototype , but today when i try to open that files it does not open. I have completely broken down. i Cannot make my prototype multiple times.

Hannahjean Collado ●

Hi, i dont know if this will help you but you can try downloading justinmind again. Don't uninstall it just download it and if you got two justinmind apps open the new one and see if it works. I was able to open my file by doing this so it might be helpful for you.