Upvote 2

Justinmind App Crashes

In Progress Jarad Hayes ● ago

On two of my MacBook's when I try to add the Document widget from Basic, Special components the Justinmind applications crashes every time I try to do these steps. Is there a bug or issues using Apple products?

Files:

Replies (9)

Danielle Schneider ●

That's odd - can you try reinstalling from a fresh download and see if the crash still happens? Please let me know.

Jarad Hayes ●

Tested a fresh download on one of my MacBook's but it still crashed when I tried dropping the document widget into my prototype. See attached log file

Files:

Danielle Schneider ●

Ok, thanks for the info. We're looking into this and I'll get back to you soon with a resolution.

Jarad Hayes ●

Any update on this? Also I'm trying use a Windows machines and I'm being told when I login that I'm using two computers and to log out of one of them. I did that but I'm still unable to log in any assistance on how to get this resolved would be appreciated.

Thanks

Danielle Schneider ●

We think an update from Apple is causing the problem, but we're still looking into this. In the meantime, we have reset your account activations to 0/2 so you can use Justinmind on 2 computers now.

Jarad Hayes ●

Thanks

Jarad Hayes ●

Any progress on this issues as I'm unable to us the app due to the fact that it continues to crash randomly?

Thanks

Danielle Schneider ●

The only thing that should be crashing is when using the Document widget on Mac. Is it crashing when using the application for other things?

Jarad Hayes ●

I stopped test the app as this was a major feature for me and I will try a few other things and let you know. Do you have an ETA or know when this feature will be fixed?

Thanks