Upvote 1

Justinmind crashes when adding an event

Known Yasin 6 years ago

I added to an hotspot on a image, after that im trying to add an event; and justinmind (7.5 & 7.6) go crashes.


OS: Mac OS High Sierra.

Replies (2)
photo
1

Dear Yasin,

For further investigation, can you attach here the log files (.rar extension)? You can find the logs by going to:


On Mac [folder of the user]/justinmind/version/logs.log


Best,

photo
1

Hi Sonia,

The log file is attached.

Files: logs.log
photo
1

Dear Yasin,

This issue is related to a bug in our version 7.6. When using the walkthrough crashes the event's dialogue. Unfortunately, to solve this you should update to our last version or as a workaround you can go to "Preferences" / "User Interface" / Deactivate the option - Create New Events With Progressive Disclosure-.


Best,

photo
Leave a Comment
 
Attach a file