Upvote 2

Justinmind (ver: 7.1.1) crashed -- Unable to recover my prototype file

Solved Victor Conesa ● ago

New user -- while working, got an error, Justinmind closed.

Now, I am unable to recover my Prototype file. I have located the backup files -- Justinmind7.1.1.backup -- file has the correct time stamp but doesn't show the correct program. It only shows one screen. Remaining screens are missing. I have lost over 1 day of work.

Please note, while working, I was saving my work using "Save Prototype (Ctrl+s) command.

How can I recover my work?

Justinmind version is 7.1.1

Thanks for your help in advance

Replies (3)

Sonia Durán ●

Hi Aeelix,

We're sorry that you're encountering this. In order to assist you, could you please send us the last copy of the vp file you were working with.

Best,

Sonia Durán

Enrique Cano ●

Hello Sonia,

Per your request, I have emailed the file. Please let me know if you need any additional information.

Thanks

Tom Parsons ●

This just happened to me also, should I send the file to the same email?

Danielle Schneider ●

Hi Tom,

Yes, you can - or you could attach it here in a .rar format.

Best,

Danielle