Upvote 1

Network User Exit Justinmind do nothing

Solved Victor Conesa ● ago

I can`t exit justinmind. On my MAC, I`ve a network user, who can start justinmind. But if the network user exit justinmind, it do nothing. I see the ball with the colors and nothing do. What can I do?

Replies (5)

Sonia Durán ●

Hi Steffus,

Does this happen just when using the "Network user". ? If possible try closing the app without using this "Network user" option. Are you able to close Justimind? Which Justinmind version are you using?

Kindly let me know how it goes.

Best,

Sonia Durán

Enrique Cano ●

The local user can close this app, but I need this app for some network users.

Version is 7.2.2

Sonia Durán ●

Hi Steffus,

We are trying to reproduce your issue. I'll get back to you as soon as possible.

Best,

Sonia Durán

Sonia Durán ●

Hi Steffus,

Sorry for our late response. To better assist you with your inquiry, we would be grateful if you could answer the following questions:

1. Are you working under a proxy connection?

2. The server you are using has been configured with Windows or Mac environment?

3. Is the user folder of your computer located at the Network or inside your computer?.

Best,

Sonia Durán

Enrique Cano ●

My Answers:

1:no

2: Windows 2012 R2

3: located at the network (Windows 2012 R2)