No access to old company account but still debit from private credit card
Hi JustinMind,
I have a big problem. One year ago I registered with my old company mail address and I have subscribed. But now I don't work for this company anymore and don't have access to this account...I think this address even doesn't exist anymore...so that I can no longer cancel the subscription, which will continue to be debited from my private credit card....
I'm so desperate because I don't have a clue what to do. 😞
Please reply.
Thank you in advance
Laura Radke
Hi Laura,
We can definitely get this resolved - I've sent this to our licensing department and you'll hear back from them soon!
Best,
Danielle
Hi Laura,
We can definitely get this resolved - I've sent this to our licensing department and you'll hear back from them soon!
Best,
Danielle
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