Upvote 1

Problem - Unable to acquire key

Solved Victor Conesa 9 years ago

we could only record the Key on a notebook.


on the second PC gives the following message:


"unable to acquire Key.


Unable to lock Key : ( 401 ) Unauthorized "


Please help .


52c7e1cf847c14d7ebf28e19835a30c1

Replies (2)
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1

Hi Gonzalo,


Can you write an email to us providing your license key so we can better address the issue?


Regards,


Lidia

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1

I activated the key for the browser


but before I had to uninstall the application and delete records in regedit .


now it works well .


Thank.

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