Prototyper crash on start-up. Windows 7
Hello!
I'm trying to evaluate JustInMind, but right now it's really hard since it crashes on start-up leaving no trace behind. I'm running Windows 7 64bits. I have tried to re-install it etc but get's the same problem. Please let me know what to do / try out!
Update: I installed Windows 10 but still get the same error. Please point me in the right direction!
Update: I installed Windows 10 but still get the same error. Please point me in the right direction!
Hi Joel,
We're sorry that you're encountering this. Can you send us the log files so we can see what might be happening? You can find out the logs by going to : On PC: C://users/youruser/Justinmind[version]/logs.log On Mac: [folder of the user]/justinmind/version/logs.logPlease attach logs.log and logs.log.1 (compressed them into .rar to attach them here)
Best,
Sonia Durán
Hi Joel,
We're sorry that you're encountering this. Can you send us the log files so we can see what might be happening? You can find out the logs by going to : On PC: C://users/youruser/Justinmind[version]/logs.log On Mac: [folder of the user]/justinmind/version/logs.logPlease attach logs.log and logs.log.1 (compressed them into .rar to attach them here)
Best,
Sonia Durán
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