When exporting project as images, they don't include background
Hi there,
I have built an adaptive prototype which has both tablet and mobile screens. The background of each screen is just the colour of the template I apply. When exporting, it clips the screen to the content and not the canvas size as below:
By doing this it makes the images useless, especially for uploading to user testing software.
Am I doing something wrong or is there a way to work around this?
Thanks,
Lisa
Hi Lisa,
Can you attach a snippet of your vp file here (.rar extension) so I can do some tests ?
Best,
Sonia Durán
Hi Lisa,
Can you attach a snippet of your vp file here (.rar extension) so I can do some tests ?
Best,
Sonia Durán
Hi Sonia,
As requested I have attached the vp file. I have not used rectangles for the background as the canvas itself should suffice and makes the centering of content seamless.
Hi Sonia,
As requested I have attached the vp file. I have not used rectangles for the background as the canvas itself should suffice and makes the centering of content seamless.
Hi Lisa,
After some analysis we have detected it's a bug that will need to be fixed by our development team on future updates. Meanwhile as a workaround you could place a hotspot at the bottom right corner (see the screenshot attached).
Sorry for any inconvenience.
Best,
Sonia Durán
Hi Lisa,
After some analysis we have detected it's a bug that will need to be fixed by our development team on future updates. Meanwhile as a workaround you could place a hotspot at the bottom right corner (see the screenshot attached).
Sorry for any inconvenience.
Best,
Sonia Durán
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